Living well
Loneliness, being alone and staying connected in later life
Living alone and feeling lonely are not the same thing, and a full diary doesn't settle either. What health bodies and charities say about the difference, and how families can support connection without running it.

He tells you on the phone that he's fine. The neighbour waved on Tuesday, the radio was on for the match, his sister rang at the weekend. You put the phone down unsure whether that was a full week or a quiet one. This page is about that uncertainty. It is information, not medical advice. There is no test here for whether your parent is lonely, by design: only they can say what their days feel like from the inside.
Know that being alone and feeling lonely are different
WHO describes loneliness as the painful feeling that comes when the social connections someone has fall short of the ones they want. Social isolation, in WHO's terms, is the objective lack of enough social connection. Canada's National Seniors Council draws the same line: isolation can make loneliness more likely, but a person can feel lonely with other people all around them. The NHS says many people feel lonely within a relationship or while spending time with friends or family. Ireland's health service notes that changes such as friends moving away, the death of people close to them, or health and mobility can leave someone feeling isolated even when they are not physically on their own.
What we don’t claim here
We don’t tell you whether a change is serious, or where ordinary ends and concerning begins. No authority sets that threshold, so we don’t imply one.
Who can weigh it: your parent’s doctor or care team, who know the person and the situation. Where to take it →
What the numbers say
In its 2025 report, WHO's Commission on Social Connection estimates that around 12% of people aged 60 and over worldwide experience loneliness, a figure that carries a wide range of uncertainty. The same 2025 report estimates that between a quarter and a third of older people are socially isolated, while noting that data on isolation are more limited than data on loneliness. The NHS says most people feel lonely at some point, for many different reasons.
Let connection take many shapes
WHO defines social connection simply as the ways people relate to and interact with others, and it calls good-quality connection essential to mental and physical health and wellbeing. Canada's seniors' ministers note that connection with people of all ages in their community can support physical, mental and emotional health. Their examples are ordinary ones: coffee with a friend, a support group, activities at a local centre or club for older people, a course, part-time work or volunteering. The practical side of getting to them is covered in Help with everyday tasks and getting out of the house. WHO points to everyday steps anyone can take, such as reaching out to a friend, greeting a neighbour or joining a local group. Ireland's health service says even a chat with a neighbour or a call to a friendly voice can help someone feel a little less alone.
Support connection without running it
Age UK cautions that bringing people together is not an end in itself: the connections need to mean something to the person, and the choice of them needs to be theirs. It also says there is no single way to talk about loneliness and no one approach that fits everyone. The NHS's ideas for older people who feel lonely, such as joining local groups, starting small conversations when out, inviting someone round and planning things to look forward to, are written for the person themselves. They are ideas your parent may take up or leave, not a timetable for someone else to fill.
Keep their doctor in the picture
Ireland's health service describes loneliness as something a person can raise with their GP, who can point them towards support. The NHS, writing to people who feel lonely, suggests talking about those feelings with a friend, family member, healthcare professional or counsellor. Loneliness, like anything else about how your parent is getting on, is worth bringing to their doctor or care team, ideally with your parent in the conversation. Whether a parent is able to make a particular decision for themselves is not something a family is asked to settle on its own; where that is in question, it is for their doctor or care team, and the formal side differs by where your parent lives.
When to ask a professional
This guide stops where a professional’s judgment starts. Bring what you’ve noticed, plainly, to your parent’s doctor or care team.
Sources
The outside sources this guide draws on.
Primary: Taken from the official source itself, and cited directly. Secondary: Established in recognised guidance, summarised here.
- PrimaryWorld Health Organization, news release on the Commission on Social Connection, 2025
- PrimaryWHO Commission on Social Connection, From loneliness to social connection: charting a path to healthier societies, 2025
- PrimaryWorld Health Organization, Reducing social isolation and loneliness among older people, 2026
- PrimaryNational Seniors Council (Canada), Report on the Social Isolation of Seniors 2013 to 2014
- PrimaryNHS (England), Get help with loneliness, reviewed 2026
- SecondaryAge UK, You are not alone in feeling lonely: Loneliness in later life, 2024
- PrimaryHSE (Ireland), Loneliness in later life, reviewed 2025
- PrimaryEmployment and Social Development Canada and the Federal, Provincial and Territorial Seniors Forum, Thinking about aging in place, no date given
Articles from this department
How we source
Carefulness, made visible.
Named, not counted
Each guide names its sources and tags each one Primary or Secondary. It never counts sources at you.
Holding back
Where a part isn’t confirmed, a guide runs shorter and says what is missing.
Naming the limit
Every guide names where its authority ends, and who to ask instead.


