Frequently Asked Questions

WeHomeCare is a care-focused platform designed to help families, caregivers, healthcare professionals and organisations manage and coordinate care-related activities. It brings together tools for care planning, visit scheduling, daily care records, patient information, clinical forms and team coordination, with different applications designed for different users.

WeHomeCare is designed for people involved in different aspects of care, including patients, family members, caregivers, nurses, clinicians, care coordinators, managers and healthcare organisations. Its product suite also addresses facility operations and healthcare recruitment through dedicated applications.

WeHomeCare offers five applications, each designed for a different audience:

• WeHomeCare Family: Helps family members and trusted supporters understand care updates and coordinate practical support.
• WeHomeCare Living: Supports recording everyday care activities in a home-focused experience.
• WeHomeCare Connect: Supports professional care planning, visits, documentation and team coordination.
• WeHomeCare Campus: Focuses on operational visibility and coordination for hospitals and care facilities.
• WeHomeCare Force: Focuses on connecting healthcare employers with healthcare professionals.

Each application serves a distinct purpose within the wider WeHomeCare suite.

WeHomeCare Connect helps professional care teams organise their daily responsibilities through care plans, scheduled visits, task lists, patient information and clinical documentation. Caregivers can access relevant visit information and record completed care activities, while nurses and other authorised professionals can work with applicable assessments, forms and clinical records.

Yes. WeHomeCare Family is designed to help authorised family members and trusted supporters follow relevant care updates, including everyday activities, medication-related information, appointments and care summaries. The information available to each person depends on the access and permissions granted to them.

WeHomeCare Family focuses on helping relatives and trusted supporters stay informed and coordinate care-related responsibilities.

WeHomeCare Living focuses on the everyday experience of care at home, providing a simpler way for the person receiving care and authorised users to record or confirm activities such as meals, hydration, personal care and wellbeing.

Both support home care, but they are designed around different user needs.

Yes. WeHomeCare Connect supports care planning, task organisation and visit scheduling. Professional teams can use care plans to organise care activities, manage scheduled visits and record relevant information about care delivery. This helps caregivers and coordinators work from clearer, more consistent records.

Yes. WeHomeCare Connect includes professional care-management capabilities for patient profiles, clinical forms, assessments and vital-sign records. These tools help authorised care professionals document and review relevant information as part of their care responsibilities.

Access to clinical information depends on the user's role and permissions.

WeHomeCare provides professional teams with tools for organising patient information, managing care plans, scheduling visits, coordinating staff rosters and reviewing care-related records. Managers and coordinators can use relevant dashboards and reporting features to support day-to-day oversight and operational planning.

WeHomeCare Campus is designed for hospitals, care facilities and larger healthcare organisations that need a broader operational view. Its focus is on supporting coordination across patients or residents, staff teams, care activities and organisational operations.

Specific capabilities and access depend on the organisation's configuration and product scope.

WeHomeCare Force is the healthcare recruitment application within the WeHomeCare suite. It focuses on helping healthcare employers manage recruitment activities and supporting healthcare professionals in discovering relevant employment opportunities.

Its scope includes healthcare job listings, candidate information and recruitment-related workflows.

You can explore the Features, How It Works and Product Suites pages to understand the platform and its applications.

If you would like to discuss how WeHomeCare could support your family, care team or organisation, use the enquiry form on the How It Works page to contact the team.