Your parent's care plan, and who has a copy

From WeHomeCare

This section describes WeHomeCare's own product.

A care plan is written about your parent. What published guidance says about who has a copy, and questions to ask a provider together.

By WeHomeCare2 min readInformation, not medical advice
By a library window, an older woman in a burgundy coat rests her hands on a closed folder while a woman in a green shawl touches her shoulder.

A care plan is written about one person, and that person is your parent. Before a copy goes to anyone else, the first question is what your parent wants. This is information, not medical advice.

Choosing who helps with the plan

In Ontario, Canada, Ontario Health atHome's bill of rights for the people receiving its care gives each of them the right to choose someone to take part with them in developing and revising their care plan.

Who has a copy, with their agreement

In England, NICE's home care guideline says family and other unpaid carers may be given the plan with the person's permission, and that the person should have a copy of their own.

Questions to ask a provider, with your parent

Questions you and your parent might take to the provider together:

  • Can a copy of the plan go to family, and in what form?
  • Who would it go to, and who decides that?
  • How can your parent change that later, or stop it?

We think what a care provider tells a family should be for the person receiving care to agree to, wherever they can.

Your parent's say over what the family sees has more on talking it through together.

These sources speak for England and for Ontario in Canada. Whether a provider can pass a plan to family, and on what terms, depends on where your parent lives.

Care plan

Care providers using WeHomeCare can keep each person's care plan, with its tasks and visit times, in one place.

What it is not

Visit updates and messages from a care provider are not a way to reach urgent help.

Visit updates and messages are not health advice, and questions about a parent's health are worth bringing to their doctor or care team.

Sources

The outside sources this article draws on.

Primary: Taken from the official source itself, and cited directly.

  • PrimaryOntario Health atHome (Canada, Ontario), Patient Bill of Rights, large text, 04-2026
  • PrimaryNICE (England), Home care: delivering personal care and practical support to older people living in their own homes (NG21), recommendation 1.3.21, 17 September 2015

For families

In WeHomeCare, care workers can see the tasks and instructions from the person's care plan within each visit.

We think your parent should decide what their family sees, and you can ask any care provider how it makes that possible.

Learn more on wehomecare.com(opens an external site)

wehomecare.com is WeHomeCare's site for care providers.

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